Thursday, April 26, 2007

Identity Theft

26 APR 07

I get a call yesterday from my wife who casually asks if I withdrew $1200 from our personal accounts for poker.


Now, I have withdrawn funds from the casino ATM when I forgot to bring enough cash, and a couple times when I went broke, so the question was not unfair. Still, I haven’t done it in quite a while, and I certainly never withdrew that much.

So, a quick call to USAA confirms that there were 3 rapid ATM withdrawals yesterday totaling $1200. And get this – they were all from London, England. They asked me if I’ve been to London recently and when I said no, they asked about my ATM card. Sure enough, it’s still in my wallet.

Long story short - the card has been cancelled and all $1200 will be back in my account by tomorrow. I love USAA. If you or your parents were ever in the military, you are crazy not to insure and bank there.

On that note, one of my residents told me about Life Lock. Has anyone tried this company? The ad campaign is impressive. The president put his own social security number out there for all to see – challenging would be thieves to steal his personal information. So far, I think he’s safe.


Instant Tragedy: Just Add Sean said...


Glad USAA got it back for you. Any ideas on how your # got pulled?

Good Luck!

USAA Employee / Poker Blogger said...

As a USAA employee, I'd like to thank you for your loyalty and for your advocacy. I'm glad we were able to help you out in this difficult situation!

The Sister said...

I agree, USAA rocks! I am glad it turned out well for you. If i saw $1200 that I couldn't account for withdrawn out of my account, I would loose my mind. One time there was a charge on one of my credit cards for a cell phone I didn't purchase and I had a huge 8 month long battle with what was formally First Union. Never again. Everything I have is with USAA.

StB said...

Hope the ATM card is the only item affected. I had a scare a couple months back and it could have been uglier.

DrChako said...

FYI - true to their word, the funds are fully credited back to my account. They even added the extra couple of dollars since the exchange rate fluctuated.

Thanks again, USAA!